TRODAD International LTD. caters to clients from all over the world and our team works remotely to provide design & development solutions wherever you are. Whether you're stationed in one place or constantly on the go, we're here to assist you with all your needs.

We have had the privilege of designing for clients in more than 20 countries, which include:

• Australia

• Belgium

• Canada

• Denmark

• Germany

• Ireland

• Mexico

• New Zealand

• Portugal

• Singapore

• Spain

• Sweden

• Switzerland

• Thailand

• U.A.E

• TheU.K.

• U.S.A.

TRODAD provides design & development services for a diverse range of industries and businesses, including:

• Service Centers

• Spas and Salons

• Printing Companies

• Religious Structures For Worship (Church, Mosque, Synagogue)

• Non-Profits

• Charities

• E-Commerce & Retail Shops

• Restaurants

• Law Firms

• Educational Institutions

• Real Estates

• Mortgage Company

• Insurance

• Marketing Agencies

• Social Media Managers

• Business Development Managers

• Car Dealerships

TRODAD is suitable for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs, and anyone else who requires affordable and high-quality design assistance for their business on an ongoing basis. Working with TRODAD will make you feel like you have an in-house creative team without the expense.

TRODAD is a flexible outsourcing company that provides both subscription and contract-based services to businesses of all types. Our Dedicated Design, Development, and Research Team work with marketers, startups, SMEs, and anyone else requiring design assistance to complete and manage all of their projects in one convenient location. We serve clients globally, including those from the UK, South Africa, the US, Canada, Australia, and Singapore.

Yes, absolutely! Upon signing up with TRODAD, you will be assigned a dedicated project manager who will work with you to form your team, address any concerns or questions you may have, join calls, and handle any issues that may arise. Rest assured that our project managers are committed to delivering excellent service and ensuring that all your needs are met.

Yes, TRODAD understands that effective communication is crucial to project success. That's why our project managers are always available to schedule video or audio calls to discuss any concerns or questions you may have. Moreover, you can communicate with your project manager and team through TRODAD's messaging center, respond to email updates, or use Loom Video Messaging to stay in touch. TRODAD's goal is to make communication as easy and efficient as possible so that you can focus more on growing your business.

Absolutely! Once you have paid for the work done by TRODAD, you own it forever.

The 14-Day Money-Back Guarantee provides you with the opportunity to experience TRODAD's service, including forming your team, completing projects, meeting the project manager, and more. If you decide within the first 14 days of activating your account that the service is not a good fit for you, you can request a full refund by emailing [email protected] and your account will be closed alongside your refund.

TRODAD provides a variety of plans to cater to everyone's needs, each with distinct teams, features, and workflows. Please check them out here with a side-by-side comparison.

Yes, all subscriptions include premium stock photos. Our platform offers a wide range of high-quality images sourced from Depositphotos and Unsplash, among others.

You can start right away! Once you have created your account, you can submit project requests, and we will begin building your team.

If you ever need to cancel your subscription, simply send an email to [email protected] and our team will assist you with the process.

Yes! TRODAD welcomes and loves working with one that has multiple brands. Our Brand Buckets feature makes it easy to navigate and use all of your brands in one place. You only need to upload files to a Brand Bucket once, and they will be attached to your project brief.

Yes! If you would like to upgrade your plan, simply email [email protected], and we will prorate the upgrade costs during your billing cycle. If you would like to downgrade your plan, again send an email to [email protected], and we will schedule your account to renew at the requested plan.

To get as close as possible to the exact service you're looking for, be as detailed as possible in your design request description. Here are a few pointers on what to include:

1. What type of design or development service are you looking for?

2. Is there a specific style or look and feel you want?

3. Let us know what your goal is with your project.

4. Is there anything in particular that we should emphasize?

For instance, if you need a landing page designed for your health and fitness brand, you could provide details like, “I want a landing page that has a very energetic and vibrant look and feels. The imagery, font, and colors should encourage people to eat healthier with fun, friendly messaging. The target audience is young professionals aged between 20 and 30 years old. The landing page should help create brand awareness and collect leads, so please make sure that the logo, brand name, slogan, and CTA are very prominent on the page.”

Yes, the decision is entirely up to you! If you have a team member who fits well with your brand, you can invite them to your TRODAD account. Alternatively, if you prefer the system to add a team member that's a good fit for your specific project, that's also possible.

Yes, we certainly can! We understand that your design needs may increase as your business grows, which is why we offer the option to add additional subscriptions at any time. You can easily scale up or down as needed, and cancel subscriptions at any time without hassle.

By adding more subscriptions, you'll not only increase the number of designs & development assistance you receive each day but also speed up the delivery time.

At TRODAD, we operate on a first-come, first-served basis. Your requests are added to your design team's queue in the order that they are received. Your team then works on delivering them.

At TRODAD, there is no limit on the number of requests you can submit. Once you submit your requests, your dedicated Project Manager will review them and ensure that we have all the necessary details to get started. By default, your requests will be completed in the order they were submitted, but if you need to change the order or prioritize a specific task, simply let our Project Manager know. We understand that priorities can shift, and deadlines can change. That's why we are happy to be as flexible as possible to help you meet your goals.

Your requests will be worked on by a dedicated team of designers & developers, consisting of a Project Manager and 3 designers/developers who specialize in different types of projects.

When submitting a design request, it's important to provide as much information as possible to ensure the best results. This includes details such as the size, orientation, and format (print, digital, or video) of your design & development. You should also provide your preferred colors, any inspiration designs, and the text copy you want to be included. If you're making a video request, don't forget to include your preferred style of background music. The more specific and descriptive you can be in your request, the fewer revisions will be needed.

No, there is no limit. You can submit design requests for an unlimited number of brands, and we will work on them according to the order they are received in your design queue. Whether you have one brand or multiple, we're here to help you with all your design & development needs.

We understand that sometimes revisions are needed to get your design just right. That's why your dedicated design & development team is happy to take care of any revisions you need. All you have to do is add a comment to your TRODAD Trello or Asana board with the details of the revisions required. Your Project Manager will make sure the changes are made promptly and to your satisfaction. We want to make sure you're completely happy with the final product.

No, there are no limitations on revisions. We understand that getting the perfect design is important, and we're committed to working with you until you're completely satisfied with the final product.

Absolutely! If you need some changes to a previously completed project, you can have it moved back into your queue at any time. Our team will be happy to help you make any necessary updates or revisions.

Our typical turnaround time is 48-72 hours, but it can vary depending on the complexity of the request. For simpler requests, we aim for a 24-hour turnaround. For more complex requests, it may take up to 48 hours. We work with you to set realistic timelines and prioritize your requests based on your needs.

Absolutely! If you need to increase the number of active projects in your plan, simply email us at "[email protected]" and we'll upgrade your plan accordingly.

No, there are no limitations to the type of service you can use an active project slot for. You have the flexibility to use it for any service included in your plan that you need assistance with. Just keep in mind that the turnaround time for more complicated projects may vary and your project manager will keep you informed.

1. Make sure to provide clear and detailed instructions when submitting your project request. The more specific and detailed your instructions are, the better equipped your TRODAD team will be to understand your vision and produce the desired outcome.

2. Use visual aids such as images, sketches, or reference designs to help illustrate your vision. This can provide a clearer understanding of what you are looking for and can help avoid miscommunications or misunderstandings.

3. Take the time to thoroughly review and provide feedback on each output you receive from your TRODAD team. This will allow you to catch any potential errors or misunderstandings early on, and can ultimately help reduce the number of revisions needed.

4. Establish a consistent and clear communication channel with your project manager, and be responsive to any questions or requests they may have. This can help ensure that the project stays on track and that any issues are addressed in a timely manner.

At TRODAD, we understand that clear communication is key to achieving a great outcome. If you find that your team is having trouble understanding your ideas, we have a few tips to help improve communication:

1. Provide clear and detailed instructions: Take the time to clearly communicate your ideas and provide as much detail as possible. This will help ensure that your team understands exactly what you are looking for.

2. Use visual aids: Providing visual examples can be extremely helpful in conveying your ideas. Consider providing sketches, mood boards, or reference images to help your team better understand your vision.

3. Schedule a call: Sometimes, it can be helpful to hop on a call to discuss your project in more detail. This can help clarify any confusion and ensure that everyone is on the same page.

If you have tried these steps and are still experiencing issues, please reach out to us at [email protected]. We are always here to help and will work with you to find a solution as quickly as possible.

If you're facing issues while signing up through our ads link, it may be due to an ad blocker installed in your system. To resolve this problem, you can try disabling your ad blocker temporarily or whitelisting the TRODAD domain (i.e.www.trodad.com) in your ad blocker settings to proceed. In case the issue persists, feel free to reach out to us via our live chat available on our websitewww.trodad.com, and our customer support team will be happy to assist you.

To sign up for a full TRODAD subscription, you can start by taking advantage of the 7-day free trial. If you decide to upgrade to a full subscription during the trial period, you don't have to wait for the trial to end. You can contact TRODAD support through the live chat at www.trodad.com or by sending an email to [email protected], and they will launch your full subscription for you. If you find that TRODAD isn't the right fit for you during the trial period, you can cancel at any time without being charged. Just remember that it's your responsibility to cancel the trial if you don't plan to use the service. Otherwise, your full subscription will automatically start at the end of the 7-day trial, and you'll be charged the first monthly subscription fee.

For more information on TRODAD's Terms Of Service, you can refer to their website at https://www.trodad.com/terms-of-services/

Yes, you can get a 10% discount when you add 2 or more subscriptions to your TRODAD account. However, please note that this offer cannot be combined with any other promotional offers. To take advantage of this discount, simply connect with a TRODAD team member on the live chat by clicking here when you're ready to add your additional subscriptions and have your discount applied.

Yes, having multiple subscriptions will result in faster turnaround times. If you have more than one graphic design subscription or more than one video design subscription with TRODAD, you'll receive more outputs within the same timeframe. For instance, if you have two TRODAD Graphics subscriptions, you'll receive twice as many designs as you would with a single subscription.

However, it's important to note that each subscription comes with its own specific turnaround times, design teams, and a number of outputs. So if you have both a graphic design subscription and a video design subscription, their workflows and turnaround times are mutually exclusive. This means that if you have fewer graphic design requests in one week, your video requests would still be completed at the same rate as usual, as it's a different team working on them, and vice versa.

Not at all. At TRODAD, we aim to make the cancellation process as straightforward as possible. You can cancel your subscription at any time, without the need for extensive documentation or a complicated process. Simply log in to your TRODAD account and cancel with just a few clicks. If you need assistance, our dedicated Project Managers or our live chat support team are always available to help you. We do ask for feedback on how we can improve, but that's just to make our service better for our users.

If you're not sure about canceling altogether, you can also pause your subscription. This way, you can take a break while still maintaining access to your Trello board, and your dedicated design team, and locking in your existing subscription price, regardless of any service updates.

At TRODAD, canceling your subscription is a breeze. You can easily do it yourself by logging in to your TRODAD account at www.trodad.com and canceling with just a few clicks. If you need assistance, you can always reach out to your dedicated Project Manager or contact our live chat support at www.trodad.com. We also value your feedback, so we may ask you what we could have done better to improve our services.

Currently, we only accept credit cards as a method of payment. We do not accept cash, cheques, money transfers, or Paypal. If you have any questions about payments, please don't hesitate to reach out to us via our live chat at www.trodad.com. We are always happy to assist you.

TRODAD Graphics & Design:

• Amazon Graphics

• Background Removal

• Billboards

• Blog Images

• Book Covers

• Book Layouts (limited to 2-3 pages during the trial, depending on the amount of content)

• Booklets (limited to 2-3 pages during the trial, depending on the amount of content)

• Brand Mascot or Brand Character Designs (not included during the trial)

• Brochures

• Business Cards

• Business Reports (limited to 2-3 pages during the trial, depending on the amount of content)

• Company Profiles (limited to 2-3 pages during the trial, depending on the amount of content)

• Corporate Folders

• Custom Illustrations (limited to one simple illustration during the trial)

• Display Ads

• Ebooks (limited to 2-3 pages during the trial, depending on the amount of content)

• E-commerce Graphics

• EDM (Email Direct Mail)

• Email Signatures

• Event Invitations

• Flyers & Posters

• GIFs

• Icons

• Infographics

• Landing Pages (not included during the trial)

• Logos (not included during the trial)

• Magazine & Newspaper Ads

• Newsletters

• NFT Designs

• Packaging & Labels

• Podcast Covers

• Point Of Sale Materials

• Powerpoint Templates (limited to 2-3 slides during the trial, depending on the amount of content)

• Presentation Decks (limited to 2-3 slides during the trial, depending on the amount of content)

• Print Ads

• Product Mockups

• Promotional Materials

• Restaurant Menus

• Signage

• Social Media Posts & Ads

• Stationery Sets

• T-shirt Design

• Tradeshow Banners

• Vehicle Wraps

• Video Thumbnails

• Web Ads

• And just about anything that can be designed in PS, AI, or INDD.

We’re an experienced team but there are a few limits to what we can deliver.

We don’t fulfill the following types of requests:

• 3D/CAD

• Advanced Animations

• Ad Development

• Coding & Development

• Copywriting

• HTML5 Ads

• Marketing Strategy

• Photography

• Storyboarding

• Video Shoots

• Transcribing Videos

• Website, Mobile & App Design Projects

• Whiteboard Videos

Custom illustrations are unique visual elements that are created from scratch to meet specific requirements, such as logos, characters, or designs. Skilled illustrators can bring your ideas to life and create a one-of-a-kind image that captures your brand's essence or conveys a particular message. In contrast, graphic design involves using existing assets, such as typography, photographs, or icons, to design cohesive and visually appealing marketing materials. Graphic designers work within established parameters to create brochures, t-shirts, websites, and other materials that effectively communicate your brand's message.

While both custom illustrations and graphic design are crucial for successful branding and marketing, they differ in their approach and scope. Custom illustrations offer a personalized and tailored approach, while graphic design involves working within established parameters to create professional and polished designs that reflect your brand's identity.

Certainly! Our team of skilled illustrators has the expertise to design unique and custom mascots that are tailored to meet your specific requirements. Whether you need a new character to represent your brand or a fun and engaging mascot for a particular event, our illustrators can create the perfect design to bring your vision to life. Just let us know your ideas and requirements, and we'll get to work on creating a memorable and engaging mascot that truly represents your brand.

Our team of skilled illustrators understands the importance of meeting deadlines and delivering quality work promptly. We work efficiently to ensure that most custom illustration projects are completed within 24 hours or sooner. However, the turnaround time may vary depending on the complexity and scope of the project. Rest assured that we will communicate with you throughout the process and provide updates on the project's progress. We strive to deliver high-quality illustrations promptly to ensure that your project meets your expectations and requirements. If you have a specific deadline or timeframe, please let us know, and we will do our best to accommodate your needs.

Our company does not provide 3D illustrations that require an exceptional level of detail. While we showcase our completed projects in our portfolio, we are open to tackling requests that are feasible and within reason.

Certainly! Our team has the expertise to produce exceptional custom t-shirt designs within 24 hours or even less if required.

Typically, our team can design a webpage within 24 hours, sometimes even sooner. We understand the importance of timely delivery and strive to provide our clients with efficient services without compromising on quality.

Our team provides the flexibility to choose the program for creating artwork that best suits your needs. We offer popular software such as Photoshop, Illustrator, InDesign, Canva, and many others to ensure that the design process is seamless and efficient.

Yes, we can definitely create print-ready designs for you. When making your print requests, please provide us with the necessary details such as whether you need crop/trim marks added, and specify the bleed size if you or your printer has a preference. If not, we will recommend and apply a bleed based on the dimensions of the design.

Once you receive your print-ready files, we recommend that you double-check to ensure that all the requirements as per your brief and your printer's specifications have been met, before proceeding with printing. We also suggest getting a test print done to ensure that all the elements of your design, including components like QR codes, are displayed clearly for their intended use.

If any changes are required to ensure optimal print output, please let us know, and we will make those edits as soon as possible.

• Animated Typography

• Animated Video Ads

• Audiograms

• Cinemagraphs

• Demo Videos

• Digital Display Loops

• FAQ Videos

• GIFs

• Logo Animations

• Motion Posters

• Simple Character Animations

• Simple Explainer Videos

• Social Media Videos

• Template Customization

• Testimonial Videos

• Text Overlays

• UI/UX Animations

• Video Editing

Certainly! The video editing and creation team can assist with editing your existing video. Just provide them with the video and let them know what changes are needed.

Yes, the team can bring your vision to life by creating a custom video tailored to your needs.

Unfortunately, at this time we do not offer wedding video creation, however, we can certainly do the editing part for videos.

It depends on the specifics of the project. Simply explain what is needed and the team will search for suitable audio options.

Most video projects are completed within 24 to 48 hours.

Of course, our team can add subtitles and much more to enhance your video.

TRODAD accepts video files in MOV or MP4 format for editing. The total size of the video files must not exceed 5GB.

There is no specific maximum duration for TRODAD Video designs. However, the total size of the video files provided for editing must not exceed 5GB.

TRODAD accepts MOV or MP4 format video files for editing or enhancement. The combined size of the video files must not exceed 5GB.

When you make a TRODAD Video & animation request we ask that you include the following details:

• Describe what you’re looking for (i.e. type of video and its placement - e.g. FB ad).

• Attach any brand assets that should be used in the video (logo, pictures, elements, etc.) And let us know if you have any guidelines for how they should be used! Please provide any video files you require edited or enhanced in MOV or MP4 format. The combined total of your file sizes must not be more than 5GB. For audiograms please provide the SRT file.

• If you need us to use stock images or footage, let us know if you have any preferences.

• Specify the dimensions of the video.

• Include text copy (headline, call-to-action, contact information, etc.).

• Tell us your color preferences.

• Describe your industry and target audience.

• Include any references to designs or design styles you like.

• Specify your preferred style of background music.

While we offer a wide range of design types, our TRODAD Video subscription does not include the following:

• Ad development

• Advanced animations

• Copywriting

• Graphic design

• Marketing strategy

• Video shoots

• Storyboarding

• Transcribing videos

• Whiteboard videos

Yes, all the copy generated by our writers is 100% original and is created using the information and resources provided by you.

Yes, all of our writers are native English speakers.

No worries! Our writers use language software to ensure that the content is up-to-date with your version of English and is consistent with your other content.

Absolutely! Our team can write unique email copy that will help you stand out. We also offer sales letters, landing page copy, and much more.

Yes, our writers can create content for your blog or the blogs you maintain for your clients.

For most blog posts that are 700 words or fewer, we can deliver within 24 hours or even sooner!

Yes, our copywriting team can write press releases, PowerPoint slides, pitch decks, ads, and much more!

With every design request, you should include the following details:

• Size
  
  

• Style
  
  

• Orientation
  
  

• Colors
  
  

• Inspiration
  
  

• Text copy
  
  

1. Bleed size (you can confirm this with your printer)

2. File formats (you can confirm this with your printer)

• TRODAD Tip: Want fewer revisions? Be as descriptive as possible, triple-check your text copy, and provide pictures as references of the style you’d like.
  
  How To Access Your Files
  
  

1. Describe what you’re looking for

2. Attach your brand assets (logo, pictures, elements, etc.)

3. Specify the size of the design (inches or centimeters)

4. Specify the size of the bleed (we’ll include the standard size if you’re not sure)

5. Specify the orientation – vertical or horizontal

6. Text copy (include variations for each employee): ◦ -Name and job title ◦ -Telephone number ◦ -Cellphone number ◦ -E-mail ◦ -Website ◦ -Social Network Usernames (if necessary) ◦ -Address

7. Tell us the style you’d like, e.g. ◦ -Traditional or Modern ◦ -Abstract or Literal ◦ -Playful or Mature ◦ -Feminine or Masculine

8. Tell us your preferences for color and font

9. Tell us what to avoid

10. Tell us your industry and target audience

11. Include any references for business cards you like

• Social Media Designs
  
  

1. Describe what you’re looking for

2. Attach your brand assets (logo, pictures, elements, etc.)

3. Specify the size of the design

4. Confirm platform and placement

5. Text copy (headline, call-to-action, contact information, etc.)

6. Tell us the style you’d like, e.g. ◦ -Traditional or Modern ◦ -Abstract or Literal ◦ -Playful or Mature ◦ -Feminine or Masculine

7. Tell us your preferences for color and font

8. Tell us what to avoid

9. Describe your industry and target audience

10. Include any references for designs you like

When you’re making multiple requests, be sure to order your cards according to priority.

Requests are fulfilled on a first-come, first-served basis, from the top down on your TRODAD’s Trello board. So, if you’re posting multiple requests at the same time, make sure the order of your cards reflects which tasks should be completed first.

Your project manager will collaborate with the system to create a team of creative professionals for each service. These team members will work with you on a continuous basis. If you particularly like working with a team member, you can invite them to join your team when you create a project, and if they are available, they will be added to your project queue.

We understand that even the most skilled creative professionals cannot excel in all areas, which is why our customized teams guarantee that you receive the best possible output. Even if you begin a project in a niche area, our team members have got you covered!

When your project reaches your current queue, the system will assign a team member who is the best fit for the project. They will have access to your Brand Buckets and project brief, and they will begin working on your project.

Certainly! Our team members are located all around the world, providing you with the flexibility to work with creative professionals from different regions. Additionally, if you require more than one subscription to manage all your design needs, you can add more subscriptions at any time, and you can also cancel them quickly, allowing you to scale up or down as needed.

If you wish to resell any of the designs created by your TRODAD Team, simply inform your Project Manager when making your design request. Your team will then create your design from scratch so you have full rights to sell your design. For all other design requests, your team will create the design from scratch and may use stock elements or photos as needed to meet the requirements of your brief. We always double-check every element and stock photo used to ensure that you are granted the licenses to use them as the end-user. Additionally, we assume that any materials you provide to us are licensed and owned by you. Please note that if you send us unlicensed materials to use, we are not held liable for the rights of the final design.

If you wish to resell any of the designs created by your TRODAD Team, please let your Project Manager know when making your design request. Your team will create your design from scratch so you have full rights to sell your design. For all other design requests, you will be the end-user and will not be reselling your design. In these cases, your team will create the design from scratch and may use stock elements or photos as needed to meet the requirements of your brief. Please note that you retain the rights to all the designs created by TRODAD for you during your paid subscription.

At TRODAD, we never disclose any details about our clients. However, we do include some of the designs we create for you in our portfolio. If you prefer not to have your designs included in our samples, please let us know via our live chat at www.trodad.com or via email at [email protected].

You retain the rights to all the designs created by TRODAD for you during your paid subscription. If you wish to resell any of the designs, please inform your Project Manager when making your design request. Your team will create your design from scratch so you have full rights to sell your design. For all other design requests, your team will create the design from scratch and may use stock elements or photos as needed to meet the requirements of your brief. Please note that you retain the rights to all designs created by TRODAD for you during your subscription.